SMS Privacy Policy
At Atlas Psychiatry, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information, including information related to text messaging communications.
1. Information We Collect
When you opt-in to receive text messages from our office, we may collect the following personal information:
• Your name
• Your mobile phone number
• Appointment details
• Communication preferences
• Any information you voluntarily provide via text messages
2. How We Use Your Information
We use your personal information for the following purposes:
• To send appointment reminders and confirmations
• To provide updates related to your treatment and care
• To communicate about billing and administrative matters
• To respond to your inquiries and requests
• To provide important health-related notifications
3. Who We Share Your Information With
We do not sell or rent your personal information to third parties. Your personal information may be shared only in the following limited circumstances:
• With third-party service providers that assist in managing our text messaging system (e.g., secure patient communication platforms), subject to strict confidentiality agreements
• If required by law, regulation, or legal process
• To protect the security and integrity of our practice and services
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Your Rights and Choices
• Opting Out: You may opt out of receiving text messages at any time by replying “STOP” to any message.
• Updating Your Information: If you need to update your contact details or communication preferences, please contact our office at 504.899.1682.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, while we take precautions, no system is entirely secure, and we encourage you to avoid sharing sensitive medical information via text.
6. Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
7. Contact Us
If you have any questions about this Privacy Policy or our text messaging practices, please contact us at:
Atlas Psychiatry
1301 Antonine Street, New Orleans, LA 70115
504.899.1682